Delete Your Account
You can delete your HabitGrip account and all associated data at any time.
From the App
Open HabitGrip and go to Settings, tap the account row at the top (the one showing your email, labelled Manage account), then tap Delete Account. Follow the on-screen prompts to confirm. Your account, profile, habits, tasks, and all associated data will be permanently deleted from our servers within 30 days.
By Email
If you are unable to access the app, you can request account deletion by emailing us at [email protected]. Please send the request from the email address associated with your account. We will process your request within 30 days.
What Gets Deleted
- Your account profile and credentials
- All habits, tasks, goals, tags, and completion history stored on our servers
- All synced data on our servers
What Is Retained
- Data stored locally in the app on your device is kept. Deleting your account unlinks the device from that account; it does not erase what is on the device. To remove it, uninstall HabitGrip or clear the app's data in your device settings.
- Anonymized analytics data that cannot be linked back to you
- Backups may persist for up to 90 days before being purged
Your Subscription
Deleting your HabitGrip account does not cancel a subscription. Subscriptions are billed by the app store you bought from, not by us, so they continue to renew until you cancel them there. Cancelling works before or after deleting your account.
- iPhone or iPad: open the Settings app, tap your name, then Subscriptions.
- Android: open the Google Play app and go to Payments and subscriptions.
Pro is a one-time purchase rather than a subscription, so there is nothing to cancel.
Account deletion is irreversible. If you have any questions, contact us at [email protected].